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Introducing the new online banking platform from Rural 1st. It’s stress-free banking, so you can focus on the things that matter.
Easily access your account across all your devices – desktop, mobile and tablet
Complete all banking services safely and securely
Registration is easy and the entire platform is more intuitive than ever
To register for online banking, you will need the following:
Social Security Number
Go to onlinebanking.rural1st.com
Select the “Register” link under the login form
Enter your account number, social security number and customer number
Enter the confirmation code sent to your phone
Create a username and password, then select “Register”
Once these steps have been completed, you can log in to your new account.
Watch these tutorials to learn about the new online banking platform’s features
This series is an overview of the online banking experience, how to make an extra payment, and the security features in our platform.
Secure access to your account information is now available through our mobile app. Watch our series to learn about the features available at your fingertips.
New users can watch this short video to view the steps to enroll in our online banking platform.
Simpler. More Secure. More Convenient. Learn how to enroll today, and discover all the advantages of eStatements.
This interactive module will allow you to explore the online banking experience and many of the features it includes, without an account. Simply click through the module and explore the menu options.
This interactive module will allow you to explore the mobile application of our online banking experience and many of the features it includes, without an account. Simply click through the module and explore the menu options.
Our online and mobile banking platform will be updated 8/31/2020.
Yes, the system will be in a Read Only state for about 40-48 hours while the platform undergoes upgrades. During that time, you may contact your local office for your ACH transaction needs.
We are dedicated to providing you with a best-in-class digital experience. The upgraded online banking and mobile banking platform will give you a better user experience, helping you manage your finances more effectively in today's ever-changing world.
Your User ID will remain the same but you will need to reset your password.
Prior to the change, verify any ACH templates or account information along with your personal contact information/phone numbers. If you need to make changes to your phone number, contact your local office or log into online banking with the updated information. After the upgrade is complete, please ensure your contact information is complete and correct by going to your profile page and providing your current email, telephone and home address.
Yes. The upgrades to the app will require you to uninstall the old app and re-install the new and improved mobile app.
Our core digital services will remain the same, but you will see a change in the look and feel of the online and mobile experience. In addition to the overall look and feel changing, our enhanced user experience will include the following additional features:
Your scheduled bill payments and automatic transfers should remain unaffected by the upgrade. We expect to convert all scheduled transactions that were created in the current online banking system. Future dated transactions will be converted and will process as normal. It is always a good idea to verify payment schedules are intact prior to your next scheduled payment.
Yes, scheduled transfers will remain the same.
All major internet browsers are supported by our online banking system, including the following: Chrome, Firefox, Edge, Internet Explorer, and Safari. A PDF viewer will be needed to view statements, bills, and drafts.
Enrollment takes only a few minutes and you may begin using your online account right away.
Because our system follows the high industry standards of protection using dual authentication, the first time you access your account online, you will be prompted to initiate a PIN request through a Text message or Phone call. Enter the 8 digit PIN after receiving through a text message or phone prompt. The numbers available for SMS or call will be a phone number you have listed under your account. You can update your phone numbers inside the Online Banking application.
The PIN request may be used from time to time to verify transactions or changes to your Online Banking account. Using a new computer, new phone or public device will prompt you for a PIN verification or a security question.
To initiate a Transfer to make a payment or disbursement in Online Banking, you must have an Home Equity Line, a Farm Cash Management (FCM) account or an external bank account. The initial external account setup utilizes micro deposits to validate ownership of the account. This will require an additional day to finish the setup.
It’s easy to pay your bills online using our Pay Now feature in Online Banking. You must have an external account linked to your online banking account and a loan that is currently in billing for the Pay Now application to open. You will be prompted if those requirements are not met.
The Accounts Summary Screen displays a summary of all your accounts - Loans and Farm Cash Management investment accounts. When a payment is past due, it is displayed in bold red type.
Request Online Statements in a few simple steps.
You can view draft information on the Account Activity tab.
You can export transaction information for use in Quicken or QuickBooks.
Contact your local office at 1-855-800-7976 or call our hotline at 1-855-353-2854 (8:00 a.m. to 5:30 p.m. EST, Monday through Friday).