Because our system follows the high industry standards of protection using dual authentication, the first time you access your account online, you will be prompted to initiate a PIN request through a text message or phone call. Enter the eight-digit PIN after receiving it through a text message or phone prompt. The numbers available for SMS or call will be a phone number you have listed under your account. You can update your phone numbers inside the Online Banking application.
The PIN request may be used from time to time to verify transactions or changes to your Online Banking account. Using a new computer, new phone or public device will prompt you for a PIN verification or a security question.