Contact Us

We would love to hear from you!
If you have a question, please fill out the form.

Existing Customers

Phone: 1-855-800-7976
Email: CustomerCare@Rural1st.com

Prospective Customers

For questions or new service:
Phone: 1-844-GO-RURAL
Phones are staffed Monday–Friday, 8:00 a.m.–5:30 p.m. Eastern time
Email: CustomerCare@Rural1st.com

Rural 1^st – Main Office
12501 Lakefront Place
Louisville, KY 40299

For all RESPA-related Notices of Error (NOE), or Requests for Information (RFI), including Qualified Written Requests (QWRs), please submit your request in writing to:

Rural 1^st
PO Box 33050
Louisville, KY 40232

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