Contact Us

We would love to hear from you!
If you have a question, please fill out the form.

For existing service, call 1-855-800-7976.
For new service, call 1-844-GO-RURAL.
Monday–Friday, 8:00 a.m.–5:30 p.m. Eastern time

You can also email us anytime at

Rural 1st – Main Office
12501 Lakefront Place
Louisville, KY 40299

For all RESPA-related Notices of Error (NOE), or Requests for Information (RFI), including Qualified Written Requests (QWRs), please submit your request in writing to:

Rural 1st
PO Box 33050
Louisville, KY 40223


Rural 1st values your privacy and the security of your information. Please see our privacy policy for more information.