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Contact Us

We would love to hear from you!
If you have a question, please fill out the form.

For existing service, call 1-855-800-7976.
For new service, call 1-844-GO-RURAL (1-844-467-8725).
Monday-Friday from 8:00 a.m. to 5:30 p.m. Eastern time

You can also email us anytime at CustomerCare@Rural1st.com.

Rural 1st - Main Office
12501 Lakefront Place
Louisville, KY 40299

For all RESPA related Notices of Error (NOE), or Requests for Information (RFI), including Qualified Written Requests (QWR’s), please submit your request in writing to:

Rural 1st
PO Box 33050
Louisville, KY 40223

Rural 1st values your privacy and the security of your information. Please see our PRIVACY POLICY for more information.